Terms of Service
By using or accessing Our Store, you are deemed to have accepted the terms on this page.
Kalpavriksh may revise the T&C at any time without notice to users.
Financial Transactions and Taxes
If you make any financial transactions on the Website, including paying for products or services, you may be asked for credit card or other payment information. You agree that all information you provide is accurate, complete and current, and that you will pay all charges owed, including any applicable taxes. You agree that you are solely responsible for any personal income reporting and tax payments required of you by applicable government authorities.
For orders placed through our website, we only accept payment in Indian Rupees made from an Indian account.
For overseas orders, please write to [email protected].
Orders against cheque payments will be processed only after clearance of the cheque.
Cancellation of Orders
Cancellation can only be effected if the order has not been despatched. To cancel, please send an email quoting the order number, with the subject ‘Cancellation’, to [email protected].
Replacement and Refund
All sales are final except in cases of defective books or those damaged in transit, or if there has been an error on our part. The request for replacement of damaged books must reach us within 48 hours of delivery, along with a photo of the defective or damaged product and the ISBN number. If accepted, either another copy of the book will be sent to you or the amount refunded. Refund will be done online in 5 to 6 working days.
Prices and Availability of Titles
While every effort is made to ensure accuracy of prices and the availability of the titles featured on the Website, this cannot be guaranteed and the information may change without notice. In case of price discrepancies, we reserve the right to honour or cancel the transaction. If cancelled, customers will receive a refund.